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Privacy Policy
Defiglobals.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by defiglobals.com.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, defiglobals.com By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definition of Terms.
-Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information. -Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to defiglobal, (info@defiglobals.com) that is responsible for your information under this Privacy Policy. -Country: where defiglobals.com or the owners/founders of defiglobals.com are based, in this case is Ke. -Customer: refers to the company, organization or person that signs up to use the defiglobals.com Service to manage the relationships with your consumers or service users. -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit defiglobals.com and use the services. -IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. -Personnel: refers to those individuals who are employed by defiglobals.com or are under contract to perform a service on behalf of one of the parties. -Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. -Service: refers to the service provided by defiglobals.com as described in the relative terms (if available) and on this platform. -Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. -Website: defiglobals.com."’s" site, which can be accessed via this URL: https//www.defiglobals.com
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
-Name / Username
-Phone Numbers
-Email Addresses
-Age
Any of the information we collect from you may be used in one of the following ways:
-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails
Defiglobals.com will collect End User Data necessary to provide the defiglobals.com services to our customers.
End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
We receive some information from the third parties when you contact us.
For example, when you submit your email address to us to show interest in becoming a defiglobals.com customer,
we receive information from a third party that provides automated fraud detection services to defiglobals.com.
We also occasionally collect information that is made publicly available on social media websites.
You can control how much of your information social media websites make public by visiting these websites
and changing your privacy settings.
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.
By submitting your email address on this website, you agree to receive emails from us.
You can cancel your participation in any of these email lists at any time by clicking on
the opt-out link or other unsubscribe option that is included in the respective email.
We only send emails to people who have authorized us to contact them, either directly, or through a third party.
We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address,
you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display
custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through
the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however,
you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note:
If at any time you would like to
unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We keep your information only so long as we need it to provide defiglobals.com
to you and fulfill the purposes described in this policy. This is also the case
for anyone that we share your information with and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to keep it
to comply with our legal or regulatory obligations, we’ll either remove it from our systems or
depersonalize it so that we can't identify you.
We implement a variety of security measures to maintain the
safety of your personal information when you place an order or enter,
submit, or access your personal information. We offer the use of a secure server.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to be accessible by those authorized with special
access rights to such systems, and are required to keep the information confidential. After a transaction,
your private information (credit cards, social security numbers, financials, etc.) is never kept on file.
We cannot, however, ensure or warrant the absolute security of any information you transmit to defiglobals.com or
guarantee that your information on the Service may not be accessed,
disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
We take precautions to protect the security of your information.
We have physical, electronic, and managerial procedures to help safeguard,
prevent unauthorized access, maintain data security, and correctly use your information.
However, neither people nor security systems are foolproof, including encryption systems.
In addition, people can commit intentional crimes, make mistakes or fail to follow policies.
Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee
its absolute security. If applicable law imposes any non-disclaimable duty to
protect your personal information, you agree that intentional misconduct will be
the standards used to measure our compliance with that duty.
The rights you have to request updates or corrections to the information defiglobals.com collects depend on your relationship with defiglobals.com. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting us.
We may disclose information (including personal information) about you to
our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate"
means any person or entity which directly or indirectly controls, is controlled by or
is under common control with defiglobals.com, whether by ownership or otherwise.
Any information relating to you that
we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in
accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by the laws of Kenya without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield.
The laws of Kenya, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using defiglobals.com or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
We've updated our Privacy Policy to provide you with complete transparency
into what is being set when you visit our site and how it's being used.
By using our website, registering an account, or making a purchase, you
hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may
contain links to other websites not operated or controlled by defiglobals.com.
We are not responsible for the content, accuracy or opinions expressed in such websites,
and such websites are not investigated, monitored or checked for accuracy or completeness by us.
Please remember that when you use a link to go from the Services to another website, our Privacy
Policy is no longer in effect. Your browsing and interaction on any other website, including those
that have a link on our platform, is subject
to that website’s own rules and policies. Such third parties may
use their own cookies or other methods to collect information about you.
defiglobals.com uses "Cookies" to identify the areas of our website
that you have visited. A Cookie is a small piece of data stored on your
computer or mobile device by your web browser. We use Cookies to enhance
the performance and functionality of our website but are non-essential to their use.
However, without these cookies, certain functionality like videos may become unavailable
or you would be required to enter your login details every time you visit the website as
we would not be able to remember that you had logged in previously. Most web browsers can
be set to disable the use of Cookies. However, if you disable Cookies,
you may not be able to access functionality on our website correctly or at all.
We never place Personally Identifiable Information in Cookies.
Wherever you're located you may also set your browser
to block cookies and similar technologies, but this action
may block our essential cookies and prevent our website from
functioning properly, and you may not be able to fully utilize
all of its features and services. You should also be aware that
you may also lose some saved information (e.g. saved login details,
site preferences) if you block cookies on your browser. Different browsers
make different controls available to you. Disabling a cookie or category of
cookie does not delete the cookie from your browser,
you will need to do this yourself from within your browser, you should visit
your browser's help menu for more information.
We do not address anyone under the age of 18.
We do not knowingly collect personally identifiable
information from anyone under the age of 18. If You are
a parent or guardian and You are aware that Your child has
provided Us with Personal Data, please contact Us. If We become
aware that We have collected Personal Data
from anyone under the age of 18 without verification of parental consent,
We take steps to remove that information from Our servers..
We may change our Service and policies, and we may need to
make changes to this Privacy Policy so that they accurately
reflect our Service and policies. Unless otherwise required by law,
we will notify you (for example, through our Service) before we make
changes to this Privacy Policy and give you an opportunity to review them
before they go into effect. Then, if you continue to use the Service,
you will be bound by the updated Privacy Policy. If you do not want to agree
to this or any updated Privacy Policy, you can delete your account.
We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that defiglobals.com shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. defiglobals.com does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
Facebook pixel is an analytics tool that allows you
to measure the effectiveness of your advertising by understanding
the actions people take on your website. You can use the pixel to:
Make sure your ads are shown to the right people. Facebook pixel may collect
information from your device when you use the service. Facebook pixel collects
information that is held in accordance with its Privacy Policy
We are committed to helping our customers meet the data subject rights requirements of GDPR. defiglobals.com processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers,
you need to be able to provide them with the ability to access,
update, retrieve and remove personal data. We got you! We've been
set up as self service from the start and have always given you access to your
data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.Moreso on;
- - Names/Usernames
- - Phone Numbers
- - Email Addresses
- -Age
